Frequently Asked Questions

Common answers about AmbuVet Emergency services

What types of animals do you handle?

We handle domesticated dogs, cats, birds & reptiles. We do not handle large animals such as horses or cattle but we can certainly point you in the right direction if that is the case.

What areas does AmbuVet service?

We offer transport to the Tri- State Area, Long Island, Westchester and PA. We do service customers Nationwide in emergency and/or unique situations. Call us to discuss your situation 1-800-AMBU-VET or visit our Transport page for details.

What are your hours?

Our on-call AmbuVet Tech specialists will respond to your call 24hrs a day/ 7 days a week/ 365 days a year, including holidays! Emergencies can happen anytime and we are available to dispatch help to you, day or night.

When do I pay for service?

Please pay at time of service. We accept all major Credit/ Debit cards. For the saftey of our drivers we do not carry cash. Sorry, no personal checks.


Where do you take my pet?

You may choose the drop off/ pick up location. If you do not yet have a Veterinarian to care for your pet, we can guide you to trusted, Emergency and other pet providers of quality care. We have working relationships with all veterinary practices throughout the Tri- State Area, please allow our licensed AmbuVet Techs to assist you.


Do you service aggressive animals?

We help all animals, especially those in crisis. Our AmbuVet Techs carry: Muzzles, Rabies Poles & are trained in restraint methods to help minimize the chance of injury to both pet and person. Please be willing to provide proof of Rabies vaccine. If your pet is prone to aggressive behavior, let us know right away. Call 1-800-AMBU- VET for immediate assistance.

Do AmbuVet Techs treat pets?

No. As Licensed Veterinary Technicians, we may not diagnose, perform surgery, prescribe or euthanize. We do what ambulances do; take the patient in the most comfortable manner possible to the hospital of your choice. We take preliminary vital signs (i.e. HR, RR, Temp, CRT, history, etc) and relay that information to the veterinarian so that they are prepped and ready for the emergency.

Do you tranquilize aggressive animals?

No. Any chemical restraint may alter tests and/or treatment your Vet will provide upon arrival at the clinic. It is Veterniary protocal to run tests to assess an animals health with accurate results. In the New York animal community we are well known for our expert care & handling of aggressive, ill or injured animals. Recommended by the NYC Mayor's Alliance & more!

Will you enter my home?

Yes. With your permission, we may enter the home, with your presence, to assist in securing your animal into a customized AmbuVet Pet Ambulance for transport to a vet facility of your choice. We will even carry your animal down a flight a stairs!

Can I ride along with my pet?

In special cases we may ask the pets owner to ride separately; if doing so will improve your pets' circumstance. AmbuVet vehicles are equipped to provide the best care during transport for animals. Passenger space is limited & dependant on your situation.

How much do you charge?

Our pricing depends on several factors: the animals weight, first aid services provided, oxygen used and the destination. Lesser charges may apply for curbside pickup & for pets that do not require oxygen.

Who is AmbuVet?

AmbuVet is a pet ambulance service available 24 hours a day seven days a week. We transport your pet to the animal facility of your choice. We carry muzzles, stretchers, hydraulic tables, oxygen, and first aid in our Pet Ambulance vehicles for your peace of mind. We are certified by the USDA, are active NAVTA members, and have successfully completed AVMA approved programs in veterinary care. AmbuVet Tech's are licensed in the State of New York and reflect the highest standards of excellence.